The Board of County Commissioners, through the Department of Human Services, administers the Warren County Transportation (WCT) system. The current WCT provider is Easton Coach Company, located in Phillipsburg, NJ. Easton Coach Company provides a wide range of paratransit and special transportation services to eligible Warren County residents.

The Warren County Transportation Customer's Guide in English and the Warren County Transportation Customer's Guide in Spanish can be downloaded.  You may also request a hard copy of the Guide by calling the Department of Human Services at 908-475-6331.

Shuttle Services:

Warren County offers the Route 57 Shuttle.

The Route 57 Shuttle Service consists of two routes: Phillipsburg/Washington and Washington/Hackettstown shuttle routes. The designated transfer point is in Washington Township.

The Phillipsburg - Washington shuttle runs Monday - Friday operating 2 buses. The first bus starts at 6:00 a.m. and the second bus starts at 7:00 a.m. with the last run starting at 6:00 p.m., and Saturday starting at 9:00 a.m. with the last run beginning at 4:00 p.m.

Timetables and Maps

• Timetable and Map for Shuttle - Phillipsburg to Washington

• Spanish Timetable and Map for Shuttle - Phillipsburg to Washington

The Washington - Hackettstown Shuttle runs Monday - Friday starting at 8:00 a.m. with the last run beginning at 4:30 p.m.   Shuttles operate on a schedule with stops every 60 minutes at key locations along the route.

• Shuttle Timetable and Map - Washington to Hackettstown

• Spanish Shuttle Timetable - Washington to Hackettstown

Customers may access the bus by signaling the driver where they can safely pull off the road.  Driver may deviate up to 1/8 mile if an individual cannot get to or from a regular bus stop along the route if conditions allow.  Please call Easton Coach Company one day prior to the trip at 908-454-4044 or toll-free at 1-866-594-4044.

Route Deviation

Route deviation service is available when conditions allow.  All non-scheduled stops and route deviations of 1/8 mile must be requested by notifying the driver or calling Easton Coach Company at 908-454-4044 or toll-free at 1-866-594-4044.

Demand Response Service:

Who Is Eligible

Services are available to Warren County residents who are persons with disability, senior citizens, veterans, low-income, or who live in certain areas of the county. To determine if you are eligible, contact WCT at 908-454-4044 or Toll-Free at 1-866-594-4044.

Hours of Operation

Transportation is provided Monday through Friday, excluding holidays, from 7:30 a.m. to 5:00 p.m. WCT does not operate on the following legal holidays: New Year's Day, Martin Luther King, Jr. Day, Presidents’ Day, Good Friday, Memorial Day, Juneteenth, Fourth of July, Labor Day, Columbus Day, Election Day, Veterans Day, Thanksgiving, the Friday after Thanksgiving, and Christmas.

Requesting Transportation:

Call Easton Coach Company at 908-454-4044 or Toll-Free at 1-866-594-4044 between the hours of 8:00 a.m. and 2:00 p.m. Calls must be made at least three (3) working days in advance of the day of the needed trip. Late trip requests are accepted as the schedule permits.

No trips are guaranteed.

Residents utilizing Easton Coach Company should be prepared to be picked up at least fifteen (15) minutes prior to their scheduled time and wait fifteen (15) minutes later than their scheduled time before calling the office.

Suggested Fare Policy

The suggested fare is $1.00. A farebox is available on the paratransit vehicles. You may also mail your suggested fare (checks should be made payable to the Warren County Treasurer) to: Warren County Department of Human Services, Division of Administration, 1 Shotwell Drive, Belvidere, NJ 07823.

Transportation is provided to destinations within the county for various needs, including medical appointments, food shopping trips, and trips to the county courthouse.

Trips to Belvidere are available three times a day with pick up times at 8:30 a.m., 10:00 a.m. again at 12:00 p.m. with return travel from Belvidere at 10:30 a.m., 12:30 p.m., and last trip at 4:30 p.m. You must call Easton Coach Company to reserve a seat.

Food Shopping trips are scheduled for the first and third full weeks of each month, as follows:

• Hackettstown area (Tuesday)

• Washington area (Wednesday)

• Phillipsburg area (Thursday)

• Belvidere area (Friday)

Confirmation

Residents should contact WCT to confirm their trip and pick-up time. It is strongly recommended that customers call WCT to confirm their trip on the day before between the hours of 3:00 and 5:00 p.m. since no trip is guaranteed.  WCT can be contacted at 908-454-4044, toll-free at 1-866-594-4044, or NJ Relay Services (Dial 711 or 1-800-852-7897 for TTY). 

Cancellation Policy

Residents must call Easton Coach Company at least 1 hour before the scheduled pick-up time to cancel a trip. Residents who do not call will be recorded as a no-show. Any resident who has three (3) recorded no-shows within a thirty (30) day period will be suspended from services for thirty days.

Easton Coach Company will contact residents by telephone, as soon as possible, if a trip needs to be canceled and rescheduled.

Changes in Schedule

Easton Coach Company will determine if Transportation will be closed due to inclement weather. All closings will be announced on the following radio/tv stations: WAEB B104.1, WZZO Z95.1, WAEB AM 790, WFMZ TV Channel 69.

Easton Coach Company will contact all appropriate parties if they intend to close early due to inclement weather. Residents who have questions concerning the program closing early may contact Easton Coach Company at 908-454-4044 or Toll-Free at 1-866-594-4044.

Comments, Concerns and Suggestions

Input into the administration and operation of the WCT is critical to the ongoing success of the program. Residents are encouraged to openly and actively comment on the WCT services provided to them. Residents may either call or write Easton Coach Company’s General Manager, at 908-454-4044 or Toll-Free at 1-866-594-4044 or by mail at Easton Coach Company, 224 Stockton Street, Phillipsburg, NJ 08865.

Volunteer Opportunities:

Residents are encouraged to participate in the Warren County Transportation Advisory Council (TAC). Meetings are held bimonthly, on the second Thursday at 1:30 p.m. Location varies throughout the county as well as virtually via Microsoft Teams. For more information, please contact Deirdre Bassin, the Transportation Coordinator at 908-475-6331 or Email.

For membership, please click the link below:

Volunteer Application

Non-Discrimination Policy

Title VI of the 1964 Civil Rights Act requires that "NO person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subject to discriminations under any program or activity receiving federal financial assistance."

Warren County Community Transportation programs operate without regard to Race, Creed, Color, National Origin, Ancestry, Nationality, Ethnicity, Marital or Domestic Partnership or Civil Union Status, Sex, Gender Identity or Expression, Affectional or Sexual Orientation, or Disability. To file a complaint or for more information on the Warren County, Community Transportation program's obligations under Title VI, write to:  Warren County Department of Human Services - Division of Administration, One Shotwell Drive, Belvidere, NJ 07823, or email humanservices@co.warren.nj.us . Transportation services provided by the county are in whole or in part funded through federal funds received through the Federal Transit Administration (FTA) through NJ Transit. As an individual, you also have the right to file your complaint under Title VI with the FTA at, Federal Transit Administration Office of Civil Rights, Attention complaint Team, East Building, 5th Floor - TCR, 1200 New Jersey Avenue, SE, Washington, DC 20590.

A complaint must be filed within 180 days of the alleged discriminations.

The Warren County Transportation (WCT) program is funded in part by the following sources: Federal Transit Administration (FTA), New Jersey Transit, Warren County Board of Chosen Freeholders, Title III (Older American’s Act), Title XX, NJ Department of Military and Veteran’s Affairs and by suggested fares.

• The Americans With Disabilities Act (ADA) Reasonable Modifications Policy and Procedures

• Warren County ADA Complaint Policy

• Title VI Complaint Form

• Title VI Non-Discrimination Policy

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